Manage your online banking account access

GECU values your privacy. If you wish to delete your online banking account (the account you use to log in to our online banking system and our mobile app), please contact us at 1.800.772.4328 and request assistance in deleting your access to your online banking account. Our team will promptly process your request and ensure the secure deletion of your online banking account. Once the request has been completed, you will no longer have access to your online banking services, including mobile banking.

Please note that when your account is deleted after you submit this request:

  • You will no longer be able to log in to online banking or the mobile app.
  • You will not be able to view electronic copies of previous account statements. If you have opted in to receiving electronic statements, your preferences will be changed to receiving paper statements and a fee of $1.00 will be assessed monthly for each mailed account statement.
  • Any activity you previously set up within online banking or our mobile app will be disabled and/or deleted. This includes real-time account alerts, Bill Pay payments and payee info, External Transfers to other people or accounts, and scheduled or recurring transfers, as well as any history for any of these services. We will review specific impacts to you based on the features you use.
  • Your GECU financial accounts and loans will remain open and unaffected.




Last Updated: 06/21/2024




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