Contact Us

Account Information &
Member Services

24-hour Account Information

Local: 1-915-778-0009
Toll-free: 1-800-772-0009
TTY/TDD only: 1-915-774-6080

Member Services

Chat with us: Chat Now
Email: _gecusupport@mygecu.org
Local phone: 1-915-778-9221
Toll-free: 1-800-772-GECU
Merchant Verification: 1-915-774-6067

Operations Center

Mailing Atdress GECU, PO Box 20998
El Paso, Texas, 79998-0998

GECU Debit Card™ &
MasterCard® Services

Lost or stolen card

GECU Debit Card™ or MasterCard®: 1-800-442-4757
24 Hours / 7 Days
GECU ATM Card: 1-800-772-4328 or
1-915-778-9221
Mon - Fri: 9 am - 5 pm
Saturday: 9 am - 12 pm

Cardholder Support

GECU Debit Card™ or MasterCard®:
1-800-442-4757

Payment Atdress

GECU MasterCard®:
PO Box 672051
Dallas, Texas 75267-2021

Activate a Card

GECU MasterCard®: 1-866-883-8472
24 Hours / 7 Days
GECU Debit Card™: 1-877-296-2733
24 Hours / 7 Days

Mortgage Loans

Error Resolution and Information Request: GECU, P. O. Box 981014
El Paso, Texas 79998-1014

Click Here for more information on this process.

Disputes

GECU Debit Card™ Disputes:
1-800-808-6402
Mon - Fri: 6 am - 6 pm
Debit Card Dispute Form

Travel Tips

Click here for more information on Travel Tips.